Your business won't run when they employees aren't there. However, your employees are human, and they may be held up by traffic, sick family members, broken alarms and other hurdles. A zero-tolerance late policy will only give rise to employee dissatisfaction. Follow these guidelines to get your employees to work on time and keep them productively contributing to your business.
Document each incidence of lateness rather than having each one be a conflict. Confronting employees after each tardiness will only delay them further.
Formalize your policy on tardiness. As you will be documenting each tardiness, schedule a meeting after a total number, such as five, or two in two days. The goal of this meeting should not be discipline, but to work around whatever circumstances are causing the employee to be late.
Be clear about the importance of punctuality in the workplace. Set a good example throughout the work day; if meetings never start on time, employees will not feel driven to arrive to work on time, regardless of your stated policy.
Allow flexible schedule and telecommuting policies, when possible. Your goal is to have employees be as productive as possible, but they certainly will not be when they rush to and from work while juggling family issues.
Reward the office as a whole for on-time performance. For instance, you may buy employees doughnuts or a healthful breakfast at the weekly meeting if everyone is on time the prior week.
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