Employees usually don't trust a company's top brass to give them factual information. They want the truth without the corporate fluff. As the front-line manager, it's your job to connect with your employees without being misleading or deceptive. Along with effective communication, you need to be a source of inspiration and motivation for your staff to get them to do their best. Communication and attitude objectives are top priorities for managers who want their employees to succeed.
Make the Connection
An effective manager's goal is to instill a positive work ethic in staffers while getting them to do their jobs well. Instead of talking or preaching to your employees, establish a connection with them that welcomes two-way communication. Use this dynamic to create a work environment that applauds new ideas. Be authentic with your employees by establishing an open-door communication policy. Avoid giving your employees the wrong impressions, because they'll recognize when you're talking through your hat; give them the facts and answer their questions honestly.
Your employees have a better chance of success when you assign them tasks with clearly communicated instructions. When you're connected with them, they won't be afraid to ask questions or to seek clarification when they are unsure of your expectations. After the project is done, a good communication objective is to give them performance feedback to help them make corrections, if needed. When you have to deliver negative news, balance it with positive information for a successful outcome.
Training and Development
Employee training and development programs instill self-confidence that improve your staffers' attitudes. When your employees feel confident in their abilities because they've been taught the correct techniques or methods, they're also happier at work. These positive attitudes lead to better productivity because they create a pleasant work atmosphere. As their manager, make it a goal to show your workers the effectiveness of a positive attitude by setting the example. Make certain that you walk your talk.
The manager who recognizes the importance of a positive attitude has a better chance to create a dynamic team. She knows that diversity helps a team thrive; her mutual respect makes her employees want to bring their best games to the table. Positive leadership objectives help to create positive workplace results. When your staffers know that you value them, they learn to respect and value each other as well. When it's time to come up with new ideas and solve problems, your positive communication and attitude objectives create a dynamic workforce that can't help but succeed.
- San Antonio Business Journal: Goal of Communications is to Connect, Not Dazzle with Hype
- Puget Sound Business Journal: Succeeding As A New Manager -- Wisdom From The Trenches
- Inc: Training and Development
- Wall Street Journal: Thinking Happy Thoughts at Work
- Smart Blog on Leadership: Engaging Employees with RESPECT
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