As an in-house trainer, you’ll be responsible for improving employees’ skills and knowledge so that they can make a better contribution to the company’s performance. You’ll have the personal satisfaction of helping employees reach their potential and by raising employee satisfaction, you’ll make it easier for the company to attract and retain quality people.
You can work at a number of different levels, depending on your qualifications and experience. In-house trainers generally obtain a bachelor’s degree, according to O*Net Online. You can also improve your qualifications by gaining certification from an organization such as the American Society for Training & Development or the International Society for Performance Improvement.
You may begin your career by working as an assistant training officer and move up to a training officer or training administrator as you gain experience. At a senior level, you may reach the position of training and development manager, combining hands-on training delivery with management responsibilities.
As a training officer, you’ll be on the front line of training by delivering sessions across the organization. You’ll use your observational and presentation skills to assess trainees’ understanding and pitch training programs at the right level. It will be necessary to develop comprehensive knowledge of your topic so you can communicate information and respond to questions from trainees. You may be delivering skills training, so you must be confident in demonstrating the skill yourself.
In a small organization, you’re likely to combine administrative duties with training delivery. If the company has a training department, you can develop your management skills by working as a training administrator. You’ll be responsible for scheduling training sessions and informing trainees of dates and venues. You will maintain records of employees’ participation in training and arrange any awards or certification.
At a senior level, you are responsible for planning training programs to meet company development objectives. You work closely with senior executives to identify future skills requirements and develop a training strategy. You also work with line managers to assess departmental training needs. If you have a team of training officers, you provide them with a strategic framework for developing individual training programs. To ensure that programs are meeting overall objectives, you monitor training records to review trainees’ progress.
Depending on your training background, you may concentrate on developing skills or communicating knowledge. You could be responsible for supporting sales by improving presentation skills or product knowledge. You might help production teams to operate a new machine tool or understand changes in quality standards. If the company introduces a new computing system, you may be responsible for demonstrating the system or training individual users.
Based in the United Kingdom, Ian Linton has been a professional writer since 1990. His articles on marketing, technology and distance running have appeared in magazines such as “Marketing” and “Runner's World.” Linton has also authored more than 20 published books and is a copywriter for global companies. He holds a Bachelor of Arts in history and economics from Bristol University.