Mailroom clerks impact all employees and executives in corporate offices, hospitals and government agencies, as everyone sends and receives mail. And the timeliness of getting mail to clients is crucial in the competitive marketplace. If you can see yourself sorting incoming mail and ensuring it gets to the proper employees, this may be the career for you. The tasks are highly repetitive, and you may suffer an occasional paper cut, but your services will be in high demand.
Mailroom clerks receive stacks of bundled mail from postal carriers. They then load it on mail carts and distribute it to employees' mail slots or desks, or to administrative assistants who receive mail for executives. In this job, you also pick up outgoing mail and packages, weigh them, check postal rates, stamp and mail them. Answering employees' questions about mailings and arranging special mailings are some other responsibilities of mailroom clerks. Receptionists may also need you to answer phones while they go on breaks.
The administrative responsibilities of a mailroom clerk include recording and stocking incoming supplies in the mailroom -- copy paper, envelopes, writing instruments, stampers and ink, among other items. You must also maintain this inventory and order supplies or mailing equipment when needed. If you are highly experienced in your field, you may train other mail clerks on mailing policies and procedures.
Most mailroom clerks work in offices, Monday to Friday, during the day. Some offices have mailrooms that run all night. Some overtime may be required for large outgoing mailings, especially if you are collating letters or brochures and stuffing and stamping the envelopes. You may spend hours on your feet working as a mailroom clerk. And, at times, you may be lifting moderately heavy boxes and packages.
Education and Training
A mailroom clerk is usually required to have a high school diploma or GED, as math and interpersonal skills are necessary in this job. Training is mostly done on the job. You may work with a mailroom supervisor to learn basic mailroom operations. You also need to learn where all employees and their mailboxes are located.
Average Salary and Job Outlook
Mailroom clerks earned an average salary of $28,010 per year as of May 2011, according to the Bureau of Labor Statistics. You would make more than $40,670 annually if you are among the top 10 percent in earnings. These professionals earned the highest annual salaries of $39,900 working for aerospace products and parts manufacturers. The top paying districts or states were the District of Columbia, Massachusetts and New York -- $38,490, $31,970 and $31,690 per year, respectively.
The BLS reported that jobs for mailroom clerks are expected to increase 12 percent between 2010 and 2020, which is slightly less than the national average of 14 percent for all jobs.
- Bureau of Labor Statistics: Occupational Outlook Handbook: Data for Occupations Not Covered in Detail
- Bureau of Labor Statistics: Occupational Employment Statistics: Occupational Employment and Wages, May 2011: Mail Clerks and Mail Machine Operators, Except Postal Service
- GreatSampleResume.com: Mailroom Clerk Responsibilities and Duties
- America's Job Exchange: Mail Clerk Job Description