Importance of Consistency in the Workplace

Consistency builds trust in the workplace.

Consistency builds trust in the workplace.

Flip-flopping might be acceptable in the political arena, but in the workplace, consistency is the key. Ever-changing work expectations, contradictory business decisions and erratic management can make you feel like you're walking on unstable ground every time you walk in the door. Consistency helps employees feel secure about their work responsibilities and workplace demands. Without a consistent work environment, you'll continually be second-guessing every move you make.

Trust

Consistency builds trust. Dependable working conditions, clearly defined goals and predictable job demands create a work environment that's reliable. You and your co-workers don't have to walk on egg shells, trying to figure out if you're meeting expectations or if your boss is dissatisfied with your performance. Consistency builds trust between subordinates and managers, so supervisors don't have to micromanage employees and subordinates feel secure about their duties. Consistency also produces trust between team members -- each worker knows what she must contribute to the project so tasks aren't overlooked or ignored.

Respect

Respect and consistency go hand-in-hand. As a 2012 "Forbes" articles states when you voice your opinion consistently, you command respect from those who aren't brave enough to express their own views. Upholding consistent values, maintaining short- and long-term priorities and communicating strategically helps co-workers, subordinates and supervisors see you as competent. Respect is generally earned, so you may have to spend weeks or months proving that you're dependable. Once you've earned your colleagues' trust, your consistency will continue to command respect as long as you manage your responsibilities faithfully.

Manager Credibility

Consistency breeds credibility. According to the website All Things Workplace, a manager's reputation is built on the policies she enforces, actions she rewards and pursuits she funds. Employees notice when their boss values hard work, praises work accomplishments and supports healthy office communication. As a supervisor, you set the tone for your subordinates. You must ask yourself questions such as "Can my employees count on me?" "Are my expectations fair and consistent?" "Do I treat my subordinates fairly? Your credibility will likely make or break your role as a manager.

Rational Behavior

Positive workplace decisions stem from rational and reliable behavior. The information technology leadership website CIO Update advises that the ability to eliminate emotional decisions, as opposed to haphazard and inconsistent behavior, can make a difference in a company's long-term survival. Whether you're an entry-level associate or a senior supervisor, consistent rational decisions help you stand out as a dependable and trustworthy worker. Clients depend on you, co-workers need you and managers can't get work done without you, so rational behavior gives them a reason to trust your workplace decisions.

 

About the Author

As curriculum developer and educator, Kristine Tucker has enjoyed the plethora of English assignments she's read (and graded!) over the years. Her experiences as vice-president of an energy consulting firm have given her the opportunity to explore business writing and HR. Tucker has a BA and holds Ohio teaching credentials.

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