General Skills Needed for Medical Assistants

Medical assistants often record patient vital signs and medical histories.

Medical assistants often record patient vital signs and medical histories.

Becoming a medical assistant is one way to work in a health-care setting without having to set aside extensive time and money for preparatory education. You’ll most likely just need a high school diploma, though there are formal one or two-year technical programs that some employers might want you to have under your belt. You can also get certified by a professional organization to increase your chances of being hired. Your duties as a medical assistant will vary by employer and the state in which you live, and it’s possible to specialize in either clinical or administrative work. However, you’ll probably be responsible for taking patient histories, assisting with patient exams, scheduling appointments and handling blood for laboratory tests.

Technical Skills

Whether you attend a training program or are trained on the job, you’ll receive instruction in how to use the tools of the trade in tasks such as drawing blood, taking X-rays or removing stitches. You should be comfortable performing these procedures when asked and picking up new skills when needed. After all, technology in health care is constantly advancing; one example is the growing use of electronic health records, rather than paper files, to store patient information.

Interpersonal Skills

Though the technology is important, communicating with other people is an equally central part of a medical assistant’s job. You’ll need to discuss patient information with physicians and interact with other office staff. Naturally, you’ll also be working one-on-one with patients who may be ill or upset. It’s important to maintain a calm and caring demeanor and demonstrate good listening skills when taking patient histories.

Analytical Skills

Many of your tasks as a medical assistant involve reading and interpreting information on medical charts and other files. Administrative medical assistants often deal with billing procedures, insurance forms and patient medical histories, all of which require understanding complex and detailed information. Clinical medical assistants often deal with the details of laboratory equipment, medical supplies and medical instruments.

Attention to Detail

As a medical assistant, you’ll be responsible for taking patient information -– such as vital signs and health history -– and recording that information clearly and accurately. You won’t be the one prescribing a treatment plan, but doctors do use the information recorded by medical assistants to make decisions about patients’ health. In addition, insurance companies require that patient records be as complete and accurate as possible.

 

About the Author

Samantha Ley writes career and education articles for various online publications. She also works in social media management and creates test materials and other educational content for various companies. Ley holds a B.A. in English and Spanish from Kenyon College and an M.Ed. from the University of Virginia.

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